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Corporate Strategy Positioning Brand Development Organization & Leadership
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Brand Analysis & Monitoring Customer & Market Analysis Employee Satisfaction Product Analysis
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Services
Corporate Strategy Positioning Brand Development Organization & Leadership
Market Research & Data Analytics
Brand Analysis & Monitoring Customer & Market Analysis Employee Satisfaction Product Analysis
All Services
Contact
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Services / Employee Satisfaction

Employee Satisfaction

Satisfied Employees. Strong Organization.

We make visible what truly moves your employees and which factors sustainably influence satisfaction, engagement, and retention. This provides you with a sound basis for decision-making to derive effective measures for a satisfied and engaged organization.

Key questions we address with you

Understanding employees. Developing organizations
effectively.

How can we increase employee satisfaction and retention? Knowledge of the status quo forms the starting point for consciously designed, evidence-based improvement processes.

1

How satisfied, motivated, and committed are our employees really?

2

Which factors have the strongest influence on engagement, motivation, and loyalty?

3

Where do perceptions and needs differ between teams, locations, or functions?

4

Which specific starting points help us to improve satisfaction and collaboration in a targeted manner?

5

Which HR and organizational decisions result from this?

Our Services

From sound employee feedback to effective HR and organizational measures.

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Qualitative Analyses

In-depth interviews, focus groups, and workshops to understand expectations, needs, and cultural influencing factors.
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Employee Surveys

Tailor-made surveys on satisfaction, engagement, and development potential – including the evaluation of physical and psychological stress in the workplace.
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HR Data Analytics

Analysis of employee and HR data to identify key drivers and patterns as a basis for effective HR and organizational measures.

Ready to invest in employee
satisfaction?

We provide the intelligence basis for tailor-made improvement processes.
Get in touch
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Your IMARK PLUS of working with us

What sound employee feedback does for your company.

Make Informed Decisions

Make HR and management decisions based on clear and reliable insights from the employee survey.

Increase Acceptance

Create higher acceptance through sound, comprehensible, and transparently prepared employee surveys.

Derive Effective Measures

Identify specific starting points for improving employee satisfaction that can be implemented directly in teams and work processes.

Tailored Surveying

Benefit from individually tailored employee surveys instead of standardized surveys without actionable insights.

Combined Expertise of IMARK and EPOS

Together with our cooperation partner EPOS, we draw on many years of experience and frequently proven approaches for professional employee surveys.

IMARK Methods

How we work with you.

With our cooperation partner EPOS, we draw on an extensive wealth of experience from over 500 employee satisfaction surveys and a database of validated survey items.

Market Research & Data Analytics
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Overarching KPIs (e.g., eNPS)

Collection of overarching key figures on recommendation readiness, engagement, and general employee satisfaction.

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4-Field Matrix (Satisfaction/Agreement)

Classification of topics according to the degree of satisfaction and agreement within the team to make common strengths and different perceptions visible.

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Employer Brand Measurement

Measurement of the internal perception and attractiveness of the employer brand from the employees’ perspective.

Success Stories

Results that deliver.

View all Success Stories
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Employee Satisfaction

Interspar Austria

Recurring employee satisfaction monitoring as a data basis for HR and employer branding.
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Brand Analysis & Monitoring Employee Satisfaction

Oberstdorf Resort & Explorer Hotels

Annual Employee Survey in Three Languages – Across All Group Properties
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Customer & Market Analysis Employee Satisfaction Produkt Analysis

Private: OMICRON electronics

Long-standing market intelligence partnership for international B2B decisions

A selection of the companies
that trust us.

AMA Marketing logo with white lettering on a dark gray background.
The dark gray Blum company logo with an arrow icon on a white background.
Black BORA logo with a dot pattern on a white background.
Gray Brown Swiss lettering with a stylized cow head and the slogan "More than milk."
Black Bystronic company lettering on a white background.
The black and white Emmi Group logo shows the lettering with a crown and Swiss cross.
Black Eisenbeiss company logo with a stylized letter E on a white background.
Eurogast logo in black lettering with a two-tone line on a white background.
White Explorer Hotels logo on a dark gray rectangular background.
The black Fabasoft logo with a registration mark on a white background.
White Flachau lettering in capital letters on a black rectangular sign.
Black Hamilton Medical logo on a white background.
Black harry's home hotels & apartments brand logo on a white background.
The black HEAD sports brand logo on a white background.
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The black and gray IKB logo with a stylized letter i on a white background.
The graphic logo of the city of Innsbruck with the two-line lettering INNS' BRUCK.
Monochrome Interspar logo with white lettering on a dark bar and the Spar emblem.
Black Judith Williams Cosmetics brand logo on a white background.
The black and white Leal Group logo with stylized lettering on a white background.
Kettenbrücke logo with an abstract pixel cross and the slogan "Gesundheit leben."
Black Liebherr brand logo with a gray line on a white background.
Black Omicron lettering with two stylized geometric quotation marks to the right.
Personalshop logo with white lettering in a black oval and a checkmark.
Black Pichler lettering in stylish typography on a white background.
Raiffeisen-Landesbank Tirol AG logo with the RLB lettering and gable cross symbol.
Pro Rind logo with a drawn cow head and the keywords Breeding, Consulting, Marketing.
Black RENOWATE lettering with a circularly stylized letter O on a white background.
Rinderzucht Tirol logo with the white silhouette of a bovine in front of gray mountain peaks.
The Rupp company logo in white lettering on a curved, dark gray banner.
The Schlüter Systems company logo with a gray geometric frame.
Black Silhouette brand logo in curved script on a white background.
Schwarz Alpenresort Tirol logo in Old English script on a white background.
The dark gray STIWA logo with three offset bars on a white background.
Black and white SPAR supermarket chain logo with the typical fir tree symbol.
Dark gray Swarco company logo with stylized arrow symbols on a white background.
Black Swarovski logo with a stylized swan and lettering on a white background.
Tirol Kliniken logo with stylized mountain peaks above the dark lettering.
Tiroler Wohnbau logo with black lettering and a stylized house frame.
White TIWAG logo with the Tyrolean eagle on a dark background.
Black UNICOR logo with the subtitle "future of corrugated pipes" on a white background.
Verkehrsverbund Vorarlberg logo with three large V letters on a white background.
White Wedl logo on a dark gray oval with the lettering "seit 1904."
The black Zumtobel logo with a square symbol on a white background.

FAQs

Briefly asked.
Clearly answered.

Find answers to frequently asked questions.

Pulse surveys, which can be deployed via software (apps), allow for a broad spectrum of topics to be addressed ad-hoc, and the results are processed in real-time in a data dashboard. This provides a quick overview of sentiments and offers rapid feedback on pending questions. Our approach takes a different path: not many short surveys, but rather a concentrated effort at one point in time, yet comprehensive with a 360° view of all relevant influencing factors on employee satisfaction. This brings more structure and thus comparability, leading to more concrete approaches for effective improvement measures, right down to the team level.

Data privacy is not only a crucial topic from a purely legal perspective (which also applies to external surveys), but it also forms the basis for trust-building measures in internal communication, ensuring high participation and response rates. We work closely with HR departments and works councils during design and implementation, guaranteeing procedures that are GDPR-compliant and ensure absolute anonymity.

Various KPIs are conceivable for tracking the development of employee satisfaction over time. We specifically utilize the eNPS, as well as general questions regarding satisfaction and engagement. Our experience shows that some metrics should be treated with caution, particularly at the team level (with small sample sizes), as they can be very volatile. Generally, we recommend using and communicating internal benchmarking only with great care.

Actionable insights do not arise from a flood of tables and data, but from a sound analysis and meticulous preparation of the most salient highlights. We place particular emphasis on collaborative work with the results; therefore, result workshops with intensive interpretation of the findings are central. We utilize various channels for result transfer and adapt them to the clients’ preferences. We have our own dashboard solution (the IMARK Insight Viewer), which allows us to deliver results to clients in real time.

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Your personal contact.

Mag. Christoph Antretter Partner
cha@imark.at
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